Last update: 26 December 2025
CROMAN d.o.o., Kranj, Republic of Slovenia

CROMAN, trgovina in storitve, d.o.o. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

This policy is prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Slovenian and EU data protection laws.

1. Data Controller

Company name:
CROMAN, trgovina in storitve, d.o.o.

Registered address:
Planina 3
4000 Kranj
Republic of Slovenia

Company registration number (MŠ):
8240230000

VAT ID:
SI 19795823

Email:
[email protected]

Telephone:
+386 (0)41 449 269

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Data you provide directly

  • Name and surname
  • Email address
  • Phone number
  • Company name
  • Any information you provide via contact forms or email communication

2.2 Automatically collected data

When you visit our website, certain data may be collected automatically:

  • IP address (anonymized if possible)
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring URL

3. Purposes of Processing

We process personal data for the following purposes:

  • Responding to inquiries and communication requests
  • Providing information about our services
  • Maintaining business communication
  • Improving website functionality and security
  • Fulfilling legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Article 6(1)(a) GDPR – your consent
  • Article 6(1)(b) GDPR – performance of a contract or pre-contractual steps
  • Article 6(1)(c) GDPR – compliance with legal obligations
  • Article 6(1)(f) GDPR – legitimate interests (e.g. website security, communication with business partners)

5. Cookies and Tracking Technologies

Our website may use cookies to ensure proper functionality and improve user experience.

Cookies may include:

  • Necessary cookies (required for website operation)
  • Analytical cookies (e.g. Google Analytics)

You can manage or withdraw your consent at any time via the cookie settings on our website.

For more details, please refer to our Cookie Policy.

6. Google Analytics

If Google Analytics is used, it is configured with IP anonymization.
Google may process data on servers located outside the EU. In such cases, appropriate safeguards (Standard Contractual Clauses) are applied.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

  • Contact inquiries: up to 12 months
  • Business communication: according to legal retention obligations

8. Data Sharing and Transfers

We do not sell or rent personal data.

Personal data may be shared only with:

  • IT and hosting service providers
  • Legal or tax authorities where required by law

All processors are contractually bound to comply with GDPR requirements.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

10. Your Rights under GDPR

You have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent at any time

Requests can be sent to: [email protected]

11. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority:

Information Commissioner of the Republic of Slovenia
https://www.ip-rs.si

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
The current version is always available on this website.

13. Contact information

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: [email protected]
Telephone: +386 (0)41 449 269